Upwrite Press eTips - We make writing work for you
August 2006

| Writing Instructional Materials | Personal Coaching | Writers’ Forum | Writers’ Forum Topic for August |
| Coming Next Month | Writing Tips | Suggestion Box | Our Products | Blended Learning |

Writing Instructional Materials

Instructional materials are crucial for every organization, its employees, and its customers. When these materials are well written, they make everyone’s life a little easier. On the other hand, anyone who’s ever struggled through a poorly written instruction manual for an appliance or electronic device knows how frustrating that can be. You can make your instructions as clear as possible by following these tips.

  • Know your subject. If you don’t understand your material, how can you expect to explain it to others? Practice following your own directions to make sure they are easy to follow and include every necessary step.

  • Remember your audience. If your instructions are for the general public, avoid technical slang and jargon. Remember to write in plain English, with each step clearly explained.

  • Organize your information into three parts.

    1. Include an introduction that lists necessary materials.

    2. Provide step-by-step instructions.

    3. Give any final reminders or warnings.

  • Be complete. Include everything that the least knowledgeable person in your audience will need to know. Readers who don’t need certain details will skip over them, while those who do need them will be glad for your thoroughness.

  • Include any graphics, photos, or drawings that will help the reader. A picture can be a great help in showing what is to be done—and how.

Your primary goal in writing instructions is clarity. Writing clear instructions is your responsibility, and your efforts will be appreciated by your readers.

UpWrite Press Offers Personal Coaching for Business Writing Skills

What's the quickest way to improve your business writing skills? Personal coaching may be the answer.

UpWrite Press offers a variety of personal coaching plans that teach traits and techniques of business writing.

Our personal coaching delivers real results with minimal investment in time and money. We start with your own writing samples. Our professional writing coaches study and assess them. Then we contact you at the time and place of your choosing and set up a teleconference that gives you concentrated, personalized attention. We discuss your strengths and weaknesses—no scripted observations. We show you how to improve your business writing skills by capturing your ideas, with your style and voice, in the most powerful, clear, and engaging way possible. We show you how to write faster with fewer changes. Plus, we give you strategies for improvement that you can use beyond the session.

Personal coaching is today's "executive summary" for effective business writing. For more information
about this dynamic new approach to training, download our Personal Coaching Plan* document, or call
1-800-261-8258 ext. 17.

*The Personal Coaching Plan document is provided in PDF format. For free PDF reader software, visit www.adobe.com.

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Join Our Writers’ Forum

We invite you to be part of our monthly eTips. Each month we pose a question or problem regarding the use of writing in business. Think about it and send us your replies, along with your name, your company’s name, and a brief (1-2 sentences) description of what you do. We will print the best responses, and you will get your name out to our more than 5,000 subscribers!

Writers' Forum

August Writer’s Forum Topic

Who writes your training materials? Do you have an on-site writer, or do you hire the job out? What advantages/disadvantages have you found for the way you handle this job?

Email your response to writersforum@upwritepress.com. Write “August Forum” in the subject line, and you could see your reply in the eTips Mid-Month Mini!

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Coming in September:

Writing News Releases

Writing Tips


Four Ways!

Now there are four convenient ways to get our weekly
Weblog dose of writing help!

1. Tune In! Now you can hear great writing advice through our weekly podcasts. Simply go to www.upwritepress.com and click on the Podcast image button to find the feed.


2. Blog On! Check out our weekly blog. Each entry will offer a quick way to shape or firm your writing. Think of it as calisthenics for your mind!

3. Get It Delivered! The UpWrite Press RSS newsfeed delivers our latest Weblog entries directly to your newsreader. Go to www.upwritepress.com and click on the News feed image button.

News feed


4. Subscribe! eTips is like finding a writing coach in your inbox. It includes the best writing information, helpful tips and advice, plus updates on evolving communication practices. Go to www.upwritepress.com and click “eTips Sign Up” in the top menu.

Click the Suggestion Box to make suggestions

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Our Products

UpWrite Press creates products that help make you a better business writer.

Our Products

Blended Learning for Better Writing

ON-site training
ONline courses
ON-the-shelf books & CDs
ONgoing support


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eTips is a publication of UpWrite Press, Inc., P.O. Box 460, Burlington, Wisconsin 53105. Copyright © 2006, UpWrite Press. All rights reserved. Visit www.upwritepress.com.